Returns & Exchanges

At Quality Embroidered Patches, we want you to be completely satisfied with your purchase. If your patches don't meet your expectations, you can return or exchange them within 30 days of delivery.

1

Initiate Your Request

Contact our support team with your order number and photos of the items you wish to return or exchange to receive a return authorization.

2

Prepare the Package

Ensure the patches are in their original, unused condition and securely pack them in the original packaging to prevent damage during transit.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our quality control team inspects the returned items, we will process your full refund or ship out your replacement patches within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing